Privacy Policy

Last updated: 20/07/2026

Advanced Clinical Conferencing operates the Advanced Clinical Conferencing website and mobile app Services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services.

1) Who we are

Advanced Clinical Conferencing
15a Shenfield Road, Brentwood, Essex, CM15 8AG, United Kingdom
Email: admin@advancedclinicalconferencing.com

2) Information we collect

We may collect the following types of information:

Information you provide to us

Contact details (such as name, email address, phone number)
Account or membership details (if you create an account)
Information you submit through forms, event registrations, bookings, messages, or support requests
Any other information you choose to provide

Information collected automatically

Device and usage data (such as IP address, device type, browser/app version, pages/screens viewed, approximate location derived from IP, and interactions)
Cookies or similar technologies on our website (see “Cookies” below)

3) How we use your information

We use personal information to:

Provide and operate the Services (including managing accounts, registrations, bookings, and communications)
Respond to enquiries and provide customer support
Send service-related messages (e.g., confirmations, updates, important notices)
Improve and secure the Services, prevent fraud, and troubleshoot issues
Comply with legal obligations

4) Legal bases for processing (UK GDPR)

We process personal information under one or more of these legal bases:

Contract (to provide Services you request)
Legitimate interests (to operate, improve, and secure our Services)
Consent (where required, e.g., certain cookies/marketing)
Legal obligation (to comply with applicable laws)

5) Sharing your information

We do not sell your personal information.

We may share information with:

Service providers that help us operate the Services (for example, website/app hosting, analytics, communications, and form/booking tools)
Professional advisers (e.g., legal or accounting) where necessary
Authorities if required by law or to protect rights, safety, and security

6) Payments

We do not process payments in the mobile app. If this changes, we will update this Privacy Policy.

7) Cookies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings and (where available) our cookie banner/preferences.

8) Data retention

We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

9) Your rights

Depending on your location (including the UK), you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to or restrict processing
Request data portability
Withdraw consent (where processing is based on consent)

To exercise your rights, contact us at admin@advancedclinicalconferencing.com

10) International transfers

Some of our service providers may process data outside the UK. Where this happens, we use appropriate safeguards required by applicable law.

11) Security

We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is 100% secure.

12) Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

13) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date.

14) Contact

If you have questions about this Privacy Policy or how we handle personal information, contact:
admin@advancedclinicalconferencing.com